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As the second oldest company in Georgia, AGL Resources (ATG - NYSE) is one of
the nation’s preeminent distributors of natural gas. AGL Resources provides
service through six utilities, two gas storage facilities and an asset
management company. AGL Resources, which is the parent company of Atlanta Gas
Light, is a Fortune 1000 company that ranks No. 46 in the Fortune gas and
utilities sector. The company has over 2,300 employees and serves some 2.2
million customers.
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Atlanta Gas Light and AGL Resources were early adopters of Internet technology
and Atlanta Gas Light was one of the first gas utilities to offer any form of
e-Commerce website to consumers. While the initial website was functional and
met the basic business needs, AGL Resources' company management determined that
a completely new e-Commerce website should be designed and developed to meet
the expanding needs and business requirements.
AGL Resources needed a new e-Commerce site that was simple to use for
consumers, aesthetically appealing, would provide the customer with an enhanced
buying experience, and that would be efficient to administer and maintain by
in-house personnel. In addition, the new site would need to be extensible such
that it could be seamlessly private-labeled for all six gas utility brands
owned by AGL Resources.
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AGL Resources engaged in a vendor selection process and chose Northridge
Systems as its partner to design and develop the new e-Commerce solution.
Northridge Systems senior project personnel, including Business Analysts and
Software Architects, worked with AGL Resources marketing team members to
capture, analyze, and document each of the key project requirements. These
requirements were then extended into detailed design documents that dictated
the precise architecture of the e-Commerce solution.
Once the requirements gathering and detailed design phases were completed,
Northridge Systems provided comprehensive implementation services including
creative design, database architecture, software architecture, system
programming, back-end integration, testing, and hosting. Northridge Systems
also developed a secure management portal which allows designated AGL Resources
personnel to quickly add and update products, create new specials and
promotions, track orders, and facilitate the entire order lifecycle with
distributors and installers.
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AGL Resources and Northridge Systems launched the new e-Commerce site, named
BuyGasAppliances.com, to rave reviews as the site gained immediate attention
and recognition within the gas utilities sector. Northridge Systems
subsequently rolled out a private-labeled online storefront for each of AGL
Resources' six gas subsidiary companies including Atlanta Gas Light, Virginia
Natural Gas, and Chattanooga Gas. The site was recently recognized in the
Platt’s E-business Commerce and Transactions Report as a Top Energy Services
e-Commerce Site.
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| "We have been thrilled with the work product from the Northridge Systems team. The Northridge Content Management System has been integral to our ability to deliver content quickly and effectively across all of our gas company websites." |
| Bobby Grubic |
| AGL Resources |
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