Tor Gundersen

Avoid Dead Ends by Providing Contextual Content

4/5/2012

How do we encourage people to visit our websites and spend time exploring products or services? We try to anticipate what the user might want to do next, depending on where they are in the site. Providing options for exploration in the form of contextual information or a strong call-to-action are a way to avoid dead end pages.

Tags: UX, Websites

Sheyra Kelley

UX, UI, and Apple Pie

2/24/2012

It is important that we understand User Experience to be the collection of responses, feelings, and thoughts that our users experience when interacting with technology. Simply put, UX is a sum of its parts. But wait - so is the term Website User Interface (WUI) or (UI)... this is where it gets tricky; enter the food analogy.

Tags: UX

Dan Read

Website and Portal Design: Beware the Deadly Crickets

1/27/2012

The sound of crickets on an otherwise silent night can invoke an empty, alone feeling—a pleasant feeling that it's just you and the crickets. But this feeling is deadly to your website or collaboration portal. Things like calendars, discussion boards, press release pages can be important communication and engagement tools, but neglect will start the crickets to start chirping.

Tags: Portals, UX, Websites

Jason Swenk

What If We Combined IBM's Social Business with Apple's User Experience?

1/24/2012

In a recent blog post by Mark Fidelman, he discusses how companies need to be more like IBM and less like Apple. Mr. Fidelman recalls that, in the past, IBM was known for being the thought police and Apple for allowing employees to think outside the box. This is no longer the case.

Tags: General, Social, UX

Jason Swenk

For the People!

8/9/2011

Just as it’s important to know what consumers want and tailor your products to their desires, it’s also important to ensure that every form of interaction they have with your brand is driven from their perspective and shaped to appeal to them.

Tags: Collaboration, UX, Websites

Matt Connolly

Break Glass In Case of Error

1/28/2011

Don't neglect your error pages! A good error page and a good 404 page go a long way towards keeping a visitor on your site when things don't go quite as planned.

Tags: General, SEO, UX

Jason Swenk

Developing Mobile Websites

1/12/2011

With the ever-increasing number of mobile device users and growing sales of smartphones and tablet computers, the need to design and develop websites with the mobile user in mind is shifting from an advanced benefit to a business necessity.

Tags: Mobile, UX, Websites

Jason Swenk

User Experience Trends

12/14/2010

Although a vital part of digital marketing, Facebook and Twitter aren’t representative of a company - they are their own sites with their own brands, and their goal is to help communicate. The face of any company is their website.

Tags: UX, Websites

Sean Madden

Okay Jakob, You Got My Attention

6/7/2010

I get a LOT of emails from a variety of industry sites that I opted into, but I admit that many go unopened. Well, this morning from Jakob Nielsen's Alertbox, I received one with the title "Does SharePoint Destroy Intranet Design?"

Tags: Collaboration, Portals, SharePoint, UX

Sean Madden

The SharePoint Site Governance Lifecycle Stages

11/13/2009

As Northridge has developed various SharePoint-based business solutions for clients, and assisted clients in a consulting capacity with SharePoint strategy and governance, we have developed a model that we call the SharePoint Site Governance Lifecycle.

Tags: Collaboration, Portals, SharePoint, UX

Sean Madden

The New Microsoft Search Landscape

9/30/2009

2009 and 2010 will be remembered as the time when the words "search" and "Microsoft" became closely associated in the minds of enterprise technology customers, vendors, and developers.

Tags: Portals, SharePoint, UX

Sean Madden

Windows Embedded Evolution Continues

9/19/2009

On September 1, 2009 Microsoft announced the availability of a preview release of Windows Embedded Standard 2011, the latest in Microsoft's line of embedded/compact editions of the Windows operating system.

Tags: Mobile, UX

Sean Madden

A New .NET Identity and Authentication Paradigm

8/19/2009

A paradigm shift is underway for how .NET solution developers work with identity and authentication. The shift is not only in the tools and recommended design patterns for validating user identity (authentication) and managing role-based permissions for what a user is allowed to do (authorization).

Tags: Portals, UX

Sean Madden

REST comes to WCF

6/23/2009

Good news: WCF programmers no longer need to suffer REST envy in relation to their brethren in the wider development world. .NET developers will now be able to easily achieve both RPC and REST type services in WCF.

Tags: UX, Websites

Sean Madden

Will Users Digg Ads?!

6/15/2009

Digg is looking to take its approach currently used for stories to how it displays ads. Users will be able to vote ads up and down just as it does stories.

Tags: UX

Sean Madden

You Can Look...

6/12/2009

...but you HAVE to touch! With the release of Windows 7 later this year, Microsoft is introducing Windows Touch, a platform designed to provide an enriched multi-touch experience, bringing Windows to the Surface.

Tags: General, UX

Sean Madden

Well, You Can Swap Out the Logo…

5/21/2009

As our design team works closely with our SharePoint development team with the MOSS 2007 platform, we continue to push further into interesting realms.

Tags: SharePoint, UX

Sean Madden

Okay, I Am Not Another Jakob Worshiper

2/8/2009

My favorite study ever done was the eyetracking survey done several years ago. I still refer to it often when explaining to clients and even new designers how to approach information design of a specific screen.

Tags: General, UX

Sean Madden

Microsoft Silverlight Version 2.0

10/28/2008

With the release of Version 2.0, it seems as though Silverlight is definitely headed in the right direction.

Tags: UX

Sean Madden

Just Sharing Some User Experience Bookmarks

4/8/2008

I was recently asked by a client what resources exist to dig into the whole world of user experience. I am the worst at adding and maintaining bookmarks, so most of my top sites reside in my brain.

Tags: UX

Sean Madden

Oldie But Goodie – Web 2.0 Defined

3/8/2008

There is a whole lot of information and misinformation out there in terms of what are the real characteristics of Web 2.0 (I have seen early articles on Web 3.0 but that is another topic entirely!).

Tags: UX

Sean Madden

From Jakob Nielsen: Web 2.0 Can Be Dangerous

12/18/2007

High level summary is that Ajax, rich internet user interface design, mashups, and user-generated content can create a lot more complexity to the overall user experience than they are worth.

Tags: UX

Sean Madden

What is Success?

4/7/2007

Any project whether building a new website or planning a campaign starts with a basic question. We can talk about goals and audiences, but simply put, What is Success?

Tags: UX

Sean Madden

Consistency, Correctness, and Craftsmanship

7/1/2006

The concept of "correctness," as it relates to software, is usually discussed in relation to the known requirements for building or using a particular piece of software.

Tags: UX